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Webinar description:
In day-to-day life, value is something that generally means something different to every single person. In the retail sector it’s understood as “the benefit that each customer gets by using a product to satisfy their individual needs, minus costs”.
In addition to this, so many successful retail products have a range of different features and corresponding price points – the same product but tweaked to satisfy differing needs and pockets. Fundamentally, the products respond to customer needs.
But is it possible to mirror this approach within pensions and get a genuinely more personalized approach?
In this webinar, our panel of experts will discuss what value really means and how we can make sure that schemes are delivering for members.
It will also debate some of the burning questions around this such as how does consolidation help deliver value for members; whether the market is too focused on winning over employers to the detriment of members; and does lower cost always mean better value.
The webinar will also look at what value technology brings; discuss why member engagement is so important; and question whether forward looking expectations are more important than past performance.
Presenters
Jonathan is editor of Professional Pensions and has been reporting on UK occupational pensions since 2001. He has won a number of awards during his career, most recently the SPP Trade Journalist of the Year Award in 2019. He is also holder of the PMI's Retirement Provision Certificate.
Ben Pollard is the Founder and CEO of Cushon and has created our core customer proposition, strategy, and business plan. He has overseen the design and development of our mobile and web applications, and established many of our longstanding core strategic partnerships. Ben is an actuarial consultant by background, with over 20 years’ experience in financial services.
Ros is a leading authority on later life issues, including pensions, social care and retirement policy. She was the UK Pensions Minister from 2015 – 16 and is a member of the House of Lords where she sits as Baroness Altmann of Tottenham.
Steve Webb was Minister of State for Pensions between 2010 and 2015, the longest-serving holder of the post. During that time he implemented major reforms to the state pension system, oversaw the successful introduction of automatic enrolment and played a key role in the new pension freedoms implemented in April 2015.
Steve was a Liberal Democrat MP from 1997 to 2015. Before this he was professor of social policy at Bath University for two years, having previously worked for nine years as an economist at the Institute for Fiscal Studies. Steve graduated with a first class honours degree in PPE from Oxford University in 1986. He was awarded a knighthood in the New Year’s honours in 2017.
Following his time in Parliament he worked for Royal London for four years before joining LCP as a partner in 2020.
Julianna is the Pensions Director at EY and is responsible for EY’s pensions strategy, policy and governance for the UK and Republic of Ireland. Julianna works closely with senior leaders within the business to drive the strategic direction of EYs pensions offering and obligations.
During her time at EY, Julianna has led a number of change programs including the development and launch of EY’s Financial Wellness proposition with the objective of encouraging employees to consider retirement planning as a critical part of their broader financial planning.
In addition to leading the pensions proposition at EY, Julianna now supports other UK pension schemes with their operational governance.
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